During his Communication studies in Paris, Lukas Hagel was able to apply and deepen theoretical approaches with practical projects. There he laid the foundation for his systematic approach and learnt to speak the language of the client. Lukas combines methodical and creative approaches to solving multi-layered and complex digitalisation problems. His drive is to design products and services that simultaneously offer clear added value for their users and achieve the client’s goals. As a Senior UX Consultant at UseTree, he leads projects in the right direction – always with a fresh and scrutinising view of existing processes.