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Services

We support your project from the initial idea to the market-ready product. Our comprehensive UX services include research, design, and writing. This way, we develop tailored solutions that perfectly fit your company.

What can we do for you?

Discover our specialized services and basic offerings in the field of User Experience and boost your success. Contact us now for a tailored consultation!

Digital Accessibility

Prepare in advance: The Accessibility Strengthening Act (BFSG) comes into effect in July 2025! Take advantage of our comprehensive services related to the BFSG:

  • Comprehensive Consulting: We offer tailored solutions for your individual requirements.
  • Expert Review: Have your projects reviewed by our experienced experts.
  • BFSG Testing: Ensure that all guidelines are met through comprehensive testing.
  • Concept, Implementation & Reporting: We support you from planning to implementation and provide detailed reports.
  • Full Service: Rely on our complete service to meet all BFSG requirements.

Prepare your company optimally for the Accessibility Strengthening Act – we are here to support you!

Focus on UX Metrics: Manage Success Precisely!

Optimize your UX strategy and benefit from our comprehensive services:

  • Defining Appropriate UX KPIs: We define tailored metrics for your needs.
  • Monitoring and Evaluation: We continuously analyze and monitor your UX metrics.
  • Focus on Satisfaction, User Retention, Effectiveness: Maximize efficiency and user satisfaction.
  • Customized Solutions for Your Needs: Individual approaches for your specific requirements.

Steer your success effectively with our UX metrics services – we support you every step of the way!

Basic Services

UseTree aims for a close and long-term collaboration with all its clients. The life and work context of the users is always at the center. Through clear and well-conceived design, UseTree makes highly complex functions accessible to every user, creating a sustainable user experience. This unique strength sets UseTree apart.

UseTree provides individual support in all phases of the user-centered development process with comprehensive expertise. An internal expert team is at your disposal, consisting of specialists in the fields of UX Research, UX Strategy, UX Design, UI Design, UX Writing, and UX Consulting & Training.

UX Research

We gather requirements and needs, test usability and attractiveness, and provide specific design recommendations – in Germany and worldwide. Our services include:

 

  • UX Evaluation and Usability Testing: Conducting national and international tests to optimize user experience
  • Usability Validation for Medical Devices: Ensuring compliance with IEC 62366
  • Requirements Gathering: Analyzing usage contexts to identify user needs
  • Data Analysis with R: Evaluating and interpreting user data
  • Development of Personas & Empathy Maps: Visualizing user profiles and needs

UX Strategy

We develop well-founded UX strategies that elevate your digital products to the next level. Our strategies are based on in-depth analyses and a comprehensive understanding of your target audience. Our services include:

 

  • Market Analysis and Competitive Research: Identifying trends and best practices
  • Stakeholder Workshops: Clarifying and defining business goals
  • Change Management: Supporting and implementing changes
  • Customer Advisory Board: Gathering continuous customer feedback
  • UX KPIs: Measuring and evaluating UX outcomes

UX Design

We develop innovative design strategies, create intuitive information architectures, concepts, and designs. Our services include:

 

  • Conceptual Design: Pursuing innovative and user-centered design approaches
  • Information Architectures: Structuring information for optimal user guidance
  • Storyboards and Schematics: Developing rough and detailed concepts and defining design guidelines
  • Low-Fidelity Prototyping: Creating simple, quick prototypes to validate concepts
  • High-Fidelity Prototyping: Developing detailed, interactive prototypes for comprehensive usability testing

UI Design

Our visual designers establish the design strategy. Our services include:

 

  • Visual Design: Creating aesthetically pleasing and user-friendly designs
  • User Interfaces: Defining UI elements, including style elements, iconography, and color palettes
  • Typography and Illustrations: Creating and implementing typography, illustrations, animations, and icons
  • Brand and Design Guidelines: Developing brand and design guidelines to ensure consistency

UX Writing

Our UX writers craft the content strategy. Our services include:

 

  • Tone & Wording: Developing clear and engaging language that reflects the desired tone
  • User-Centered Texts: Creating content tailored to the needs and behaviors of users
  • Proofreading: Carefully reviewing and correcting texts
  • Communication Strategies & Copy Workshops: Developing strategic approaches and workshops to optimize communication
  • Organization of Textual Content: Structuring and managing textual elements for effective user guidance

UX Consulting & Training

Together with you, UseTree consultants implement UX strategies as well as change and innovation processes, integrating them into your daily operations. Our services include:

 

  • Strategy Implementation: Developing and integrating UX strategies into existing business processes
  • Change and Innovation Processes: Promoting and supporting change and innovation processes
  • Team Empowerment: Enabling your team to apply UX methods specific to projects within your own company
  • Knowledge Transfer: Sharing knowledge through training, workshops, and expert lectures

Skills & Methods

  • A – Z
  • UX Research
  • UX Strategy
  • UX Design
  • UI Design
  • UX Writing
  • UX Consulting & Training
  • QA checks
  • Proposing A/B test ideas
  • Summative Testing
  • Copy workshop
  • Copy test
  • Copy Audit
  • Copy & Tonality Workshops
  • Tone of Voice
  • UX copy (produce & localize)
  • Writing Benchmarks
  • User Flow
  • UX Writing
  • UI Design
  • Usability File
  • Formative Testing
  • FDA usability file
  • Storyboard
  • Pitch Deck
  • Acceptance Testing
  • Preliminary Concept
  • Visual Design
  • Brand Experience Design
  • Business Process Modelling
  • Card sorting
  • Co-Creation Workshop
  • UX Specification
  • Conjoint-Analysis
  • Contextual Enquiry
  • Corporate Design
  • Corporate Identity
  • Creative Techniques
  • Customer Journey Workshop
  • Design Benchmark
  • Design Thinking
  • Detail Interaction Concept
  • Development Support
  • Diary Study
  • Expert Review
  • Focus Group
  • Functional Prototype
  • Graphic Design
  • Human-Centered Design
  • Kick-Off Workshop
  • Mood Chart Workshop
  • On-Site Studies
  • Personas
  • Process Design
  • Product Design
  • Product Design Strategy
  • Project Coaching
  • Low-Fidelity-Prototyp
  • Qualitative Analysis
  • Quantitative Analysis
  • Rapid Usability Testing
  • Requirements Engineering
  • Responsive Design
  • Service Design
  • Storytelling
  • Styleguide
  • SWOT-Analysis
  • Target Group Analysis
  • Usability Testing
  • Use Cases
  • UX Design
  • User Experience Test
  • User Stories
  • User Story Mapping
  • UX Benchmark
  • UX Information architecture
  • UX Research
  • UX Strategy
  • Validated Methods