Description:

When many perspectives count, the unmoderated UX test offers a quick and efficient way to capture user experiences in the field. Users go through defined tasks independently and give their impressions via questionnaires and open answers. Meanwhile, their interactions are automatically recorded and enable evaluations such as click path analysis or abort behavior. This creates a broad picture of how comprehensible the product is — without moderation, but with a clear depth of knowledge.

‍

Your input:

• Access to potential users and, if necessary, incentives
• Coordination of test priorities and task definition
• Provision of prototype or product to prepare

‍

Our result:

• Weighted list of key usability vulnerabilities
• Derivation of recurring usage patterns and risks
• Specific recommendations for optimising user navigation