Description:

Good user experiences are not created at a desk, but in direct contact with real users. In the UX test, we observe how people handle the product, where they act intuitively and where uncertainty occurs. Through tasks, free exploration and targeted inquiries, we make it clear how comprehensible the product is and where support is needed. In this way, usability risks are identified early on — before they become expensive later on.

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Your input:

• Access to potential users and, if necessary, incentives
• Joint coordination of test priorities
• Provision of product or prototype to prepare

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Our result:

• Weighted list of key usability weaknesses
• Specific recommendations to improve the user experience
• Clear focus on areas with the highest risk or biggest impact