Accessibility Consulting

Create Accessible Digital Products. Identify Barriers Early.

Accessible digital products emerge where design, language, and technology are developed inclusively.

In accessibility consulting, we support organisations in creating digital services that are accessible and user-friendly. For different target groups, usage situations, and individual needs.

We evaluate design, content, and technical implementation for potential barriers and demonstrate how inclusive design works in practice.

The goal is a digital experience that excludes no one and works sustainably over time. Clear, accessible, and future-oriented.

When Does Accessibility Consulting Make Sense?

Accessibility consulting is particularly valuable when:

  • Digital products need to be accessible
  • Legal requirements must be fulfilled
  • Accessibility should be considered early in development
  • Existing barriers need to be identified
  • There is uncertainty about accessibility requirements
  • Design systems or components are being developed
  • Digital services should become accessible to more people
  • Inclusive user experiences should be created

The method is especially relevant for:

  • Websites
  • Apps
  • Customer portals
  • Self-service solutions
  • Enterprise software
  • Public digital services
  • E-commerce
  • Complex platforms

What Is Evaluated in Accessibility Consulting?

The focus lies on barriers in design, content, and technical implementation.

We analyse aspects such as:

  • Clarity of content and language
  • Accessibility of navigation and interaction
  • Readability and visual hierarchies
  • Keyboard operability
  • Screen reader compatibility
  • Colour contrast and visual perception
  • Forms and error messages
  • Barriers in processes and usage scenarios

We do not view accessibility in isolation.

We consider it part of a holistic user experience.

Our Approach to Accessibility Consulting

1. Define Objectives and Analyse Requirements

Together, we clarify:

  • Target groups and usage contexts
  • Relevant accessibility requirements
  • Regulatory frameworks
  • Risks and challenges
  • Existing processes and systems

This creates a solid foundation for further evaluation and optimisation.

2. Analyse Design, Content, and Technology

We review existing solutions for potential barriers.

For example, we analyse:

  • User interfaces
  • Design systems
  • Content and language
  • Interactions
  • Front-end implementation
  • Components and patterns

Depending on the project, we evaluate:

  • Websites
  • Apps
  • Platforms
  • Prototypes
  • Self-service solutions
  • Complex B2B systems

3. Evaluate and Prioritise Findings

We identify:

  • Barriers in design and interaction
  • Technical accessibility issues
  • Comprehension problems
  • Risks for different target groups
  • Weaknesses in processes and usage

We prioritise findings based on:

  • Impact on usage
  • Risk
  • Business relevance
  • Regulatory relevance
  • Effort and feasibility

4. Recommendations and Ongoing Support

Based on the findings, we develop concrete recommendations for inclusive product development.

We support areas such as:

  • Accessible UX design
  • Inclusive interaction design
  • Clear and understandable language
  • Technical implementation
  • Design systems
  • Accessibility processes within teams

Your Input

For accessibility consulting, we typically require:

  • Insight into the current product status and existing design or code base
  • Joint clarification of target groups and accessibility requirements

What You Receive

You receive:

  • Identified barriers in design, interaction, and language
  • Concrete recommendations to improve accessibility
  • Transparent decision-making foundations
  • Prioritised optimisation opportunities
  • Foundations for inclusive design and implementation
  • Guidance on relevant accessibility requirements

Why Accessibility Matters Economically

Accessible products do not only improve accessibility.

They often improve clarity, efficiency, and overall user satisfaction as well.

Accessibility helps to:

  • Reach more people
  • Reduce usability barriers
  • Minimise regulatory risks
  • Lower support effort
  • Create more sustainable digital products
  • Strengthen trust and brand perception

Especially in complex digital products, accessibility determines whether people can complete processes successfully or become excluded.

Frequently Asked Questions About Accessibility Consulting

What Does Digital Accessibility Mean?

Digital accessibility describes the accessible design of digital products.

The goal is to enable as many people as possible to use content and functions independently of individual limitations.

Which Areas Are Evaluated?

Depending on the project, areas may include:

  • UX design
  • Interactions
  • Navigation
  • Content and language
  • Colour contrasts
  • Technical implementation
  • Screen reader compatibility
  • Keyboard operation

Is Accessibility Only Relevant for Public Sector Organisations?

No.

Accessibility is becoming increasingly important across industries.

In addition to legal requirements, organisations also benefit economically from more accessible digital products.

When Should Accessibility Be Considered?

As early as possible.

When accessibility requirements are integrated into strategy, UX, and development from the beginning, later adaptation costs can be significantly reduced.

What Is the Difference Between Accessibility Consulting and Accessibility Testing?

Accessibility consulting provides strategic and conceptual support for developing accessible products.

Accessibility testing specifically evaluates existing solutions for concrete barriers and issues.

Related Methods

  • Accessibility Testing
  • Usability Testing
  • UX Audit
  • Design System Consulting
  • UX Writing
  • Inclusive Design

Good digital products exclude no one.

They create access for as many people as possible.

We support teams in creating digital products that are more inclusive, understandable, and sustainable. Through in-depth accessibility consulting, structured analysis, and clear practical recommendations.

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Accessibility Consulting

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