Description:

User training helps users to use new functions or systems confidently and competently. Instead of simply explaining functions, we show how the product can be used in everyday life – in an understandable way, step by step, and with a focus on typical initial hurdles. To this end, we develop training materials or accompanying documentation that provide guidance and facilitate the transition without overwhelming users.

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Your input:

• Insight into who will be working with the system and what previous experience is available
• Clarification of the form in which support should be offered (e.g. guide, video, brief information)

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Our result:

• Training material or documentation that reduces barriers to use
• Clearly structured content that makes it easier to get started and provides security
• Basis for independent use without constant support