Seatris.ai

Initiation

Hospitality depends on simple, positive moments. But in the everyday life of many restaurants, different systems, fragmented processes and lost information collide. This is exactly where Seatris.ai comes in.

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Together with the Seatris team, we have designed a mobile application that alleviates this complexity and provides orientation for both guests and teams — from making reservations to booking events and menu pre-orders.

Challenge

Many restaurants work with different tools at the same time. Table reservations took place elsewhere than menu preselections. Events were advertised via separate solutions. This led to media breaks, inquiries and stress in day-to-day business.

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Guests had to switch between systems. Teams lost time with reconciliation and inquiries. There was no uniform view of the process from the first contact to the visit to the restaurant.

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Our Approach

Our aim was no less functionality.
Our aim was clarity and structure.

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We have identified the key usage situations and linked them together in line with real needs. Together with Seatris, we have transformed the core processes into a consistently comprehensible flow. Each step is where it makes sense for the user. Decisions follow clear logic. The result feels intuitive.

The solution

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A continuous flow for guests

‍Guests can now reserve tables, pre-order menus, specify preferences and incompatibilities, and choose payment options — all in one cohesive experience.

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A stage for restaurants

‍Restaurants present their premises, current menu and special offers in the best possible light. Events such as wine tastings or special menus can be directly integrated and made visible.

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More efficiency in day-to-day business

‍The application brings simplicity to the organization. Better booked tables improve planning security for the team. And guests start a positive experience even before they visit the restaurant.

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Our team visually translates the sensuality of upscale gastronomy into design: reduced color scheme with black, white and fine gold accents. Typography and details bear the same attention to detail as found in the kitchen.

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Impact

Seatris.ai makes the difference noticeable. Guests experience a smooth, clearly structured booking process. Teams work with reliable, consistent information. Everyday life is quieter. Decisions are easier to make.

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The product creates trust because it focuses on people and orchestrates the complexity of the company in a meaningful way.